Quality Policy
Laird Technologies is committed to delivering Best-In-Class Quality to customers, and the relentless pursuit of 100% Customer Satisfaction and Continuous Improvement.
We will accomplish this by instilling the following principles at all Laird Technologies' operations:
- Management Commitment (Driving Quality & Customer Satisfaction as a competitive advantage)
- Ownership for Quality (Each employee takes ownership and is held accountable for the quality of their product/service and process)
- Responsiveness (<24 hour response to customers)
- WCB practices to drive continuous improvement in our systems and methods (such as Kaizen, Goal Deployment, 5S, and Mistake Proofing)
8/30/04
To view and/or print our actual quality statement click 'here'